Terms & Conditions

Entry and Exiting the Field

• Timing: Do not enter the field before your slot begins. You must pack up and leave the field by the end of your allotted time.
• Locking Up: The main access gate must be padlocked behind you upon both entering and exiting the field.
• Gate Codes: Access codes are sent 2 hours before your session. Do not share the code with anyone; they are changed regularly. Sharing codes will result in a permanent ban.
• Late Arrival: If you arrive late, your session will still end at the scheduled time.
• Overstaying: Failing to leave on time will result in a future ban.
• Leash Rules: Keep your dog on a lead until you are safely inside your chosen paddock with the gate locked behind you.

Dog Poo

• Clean Up: All dog poo must be picked up immediately and placed in the bins provided.
• Supplies: Multiple bag dispensers and bins are located in each paddock for your convenience.

Field Rules and Safety

• Capacity: Maximum of 8 dogs and 4 adults (plus 2 under-16s) per session, unless agreed with The Fairy Dogmother in advance.
• Health: Do not attend if your dog (or any dog they live with) shows signs of illness (diarrhoea, vomiting, kennel cough, lethargy). Contact us to reschedule.
• Socialising: Only dogs known to each other are permitted in the field together.
• "Stranger" dogs are not allowed at the same time without prior consent.
• Supervision: Dogs must never be left unattended or tethered to any structures (fences, posts, gates). No dog grooming is allowed in the field.
• Digging: Do not allow your dog to dig. If your dog digs or causes any damage, message us immediately so we can fix it and prevent injuries to other dogs or people.
• Noise: Please ensure your party does not cause a noise nuisance to neighbouring properties.
• Footwear: Ground conditions vary; please wear sensible, appropriate footwear.

Prohibited Items

• Banned ietms: Choke collars, prong collars, spray collars, and electronic training devices are strictly banned.
• Smoking/Vaping: Smoking, vaping, and e-cigarettes are not permitted anywhere in the field.
• Litter: The field must be kept clean. Take off-site anything harmful to dogs (e.g., broken/chewed toys, uneaten treats, chewing gum, litter).

Children in the Field

• Supervision: Any children under your care must be supervised at all times.
• No Climbing: Children (and adults) must not climb on any gates, fences, or posts at any time.

Payment

• Charges: Clients who fail to turn up or choose to leave their session early remain liable for the full hire charge.

Rescheduling and Cancellation

• Notice: Bookings can be rescheduled with a minimum of 24 hours' notice, please contact The Fairy Dogmother via email or phone.
• Short Notice: If you need to reschedule at short notice, contact The Fairy Dogmother directly for assistance.

Refusal of Bookings

• The Fairy Dogmother reserves the right to refuse any booking application or withdraw permission to use the field at any time, without providing a reason.

Right of Entry

• The Fairy Dogmother reserves the right to access the land at any time for inspections. Any safety or operational decisions made on-site are binding.
• The Fairy Dogmother reserves the right to refuse admission to, or evict, any person from the premises.

Indemnity and Insurance

• Fencing: The boundary fencing is checked regularly. However, you are advised to inspect it prior to use to ensure it meets your dog's safety needs, especially if your dog is a high jumper.
• Damage Liability: You are responsible for taking good care of the site and will be held liable for any damage caused to the field, fences, or equipment during your hire.
• Injury & Liability: The Fairy Dogmother holds valid public liability insurance but shall not be held liable for any dog fights, injuries, loss, or accidents sustained by any person or property within the field. You use the field entirely at your own risk.