Privacy Policy

What information we collect, use, and why.

We collect or use the following information to provide services:

• Name
• Email address
• Phone number
• Contact preference
• Booking history

Payment details (including card or bank information for transfers and direct debits) We collect or use the following information for service updates or marketing purposes:

• Name
• Email address
• Purchase or viewing history

Lawful bases and data protection rights

• Your right of access - You have the right to ask us for copies of your personal information.
• You can request other information such as details about where we get personal information
• from and who we share personal information with. There are some exemptions which
• means you may not receive all the information you ask for.
• Your right to rectification - You have the right to ask us to correct or delete personal
• information you think is inaccurate or incomplete.
• Your right to erasure - You have the right to ask us to delete your personal information.
• Your right to restriction of processing - You have the right to ask us to limit how we can use
• your personal information.
• Your right to object to processing - You have the right to object to the processing of your
• personal data.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent - we have permission from you after we gave you all the relevant information. All of
• your data protection rights may apply, except the right to object. To be clear, you do have
• the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a
• contract with you. All of your data protection rights may apply except the right to object.
• Our lawful bases for collecting or using personal information for service updates or marketing
• purposes are:
• Consent - we have permission from you after we gave you all the relevant information. All of
• your data protection rights may apply, except the right to object. To be clear, you do have
• the right to withdraw your consent at any time.

Where we get personal information from

Directly from you

How long we keep information

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: hello@thefairydogmotherfields.com

Telephone: 07790 363664